6.1. Based on the provisions of articles 52 et seq. legislative decree n. 21/2014, the Client has the right to withdraw from the contract, without penalties and without the need to specify the reason, within and no later than fourteen days from receipt of the goods.
4.2. For the purposes of exercising the right of withdrawal, the Client must, before the expiry of the term referred to in the previous point, inform Ambrosi Arcangelo by email of his decision within 14 days of receipt of the products. This communication can be sent by e- mail (a.ambrosi88@gmail.com).
4.3. In case of exercising the right of withdrawal, the Client is required to return the goods received to Ambrosi Arcangelo, sending it to the following address:
Arcangelo Ambrosi
Piazza Della Noce 2, 70032,
Bitonto (Bari), Italy
without undue delay and in any case within fourteen days following the date on which he communicated his decision to withdraw from the contract; the term is considered respected if the Client sends back the goods before the expiry of the fourteen-day period.
4.4. The direct cost of returning the goods is borne by the Client.
4.5. The Client is required to return the goods in an intact state of conservation. The packaging of the products must be accurate, in order to protect the products from damage. The product must never have been used.
4.6. Where the right of withdrawal has been exercised in accordance with the aforementioned provisions, Ambrosi Arcangelo will, within thirty days of receiving the notice of withdrawal, return to the Client all payments received, in relation to the order to which the withdrawal refers. ; however, pursuant to art. 56, paragraph III, legislative decree n. 21/2014, Ambrosi Arcangelo has the right to withhold the refund until it has received the goods or until the Client has demonstrated that he has returned the goods, depending on which situation occurs first.
4.7. The right of withdrawal is the faculty of only natural persons who act for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out (consumers). Therefore, retailers and companies are excluded from the right of withdrawal, among others.
4.8. The right of withdrawal is also excluded, pursuant to art. 59 legislative decree n. 21/2014, in the case of supply of personalized goods (see previous art. 2.6.).